AI-Powered Communications
for Correctional
Facilities
Parlai delivers in-cell voice, video, and messaging with real-time AI call monitoring, automated keyword detection, and a single administration panel for your whole facility, purpose-built for correctional operations.
Built for government procurement security & compliance
Everything your facility
needs in one platform
A single, centrally administered platform covering inmate communications, real-time AI monitoring, and full facility management replacing fragmented legacy systems.
Voice Calls
Secure, managed voice calls between incarcerated individuals and their approved support networks recorded and monitored in real-time.
Video Visitation
Secure video sessions that replace or supplement in-person visits, improving family connections while maintaining full operational oversight.
Secure Messaging
Chat-based peer-to-peer messaging fully monitored and moderated through the centralised Parlai platform across mobile, web, and tablet.
AI Intelligence Services
Advanced AI technology enables all interactions to be recorded, moderated, monitored, and analysed in real-time automating and augmenting intelligence use-cases.
Facility Administration
Full administration and management capability for staff to set communications policies, call-controls, and intelligence services across facilities from a single location.
Reliability & Security
Built on AWS cloud infrastructure with ISO 27001 compliant security, ensuring always-on services and data sovereignty for correctional environments.
Modernise without
operational complexity
Parlai handles the setup and management so your team can focus on running your facility.
Configure Your Facility
We set up and help manage your voice, video, and messaging services configuring communication policies, call-controls, and user groups across your facilities.
Scalability
Parlai's centralised cloud-based solution scales across all your facilities with mobile, web, and tablet apps available for incarcerated individuals and staff.
Monitor, Moderate & Report
Staff use a single administration dashboard to record, moderate, analyse, and archive all communications for security, compliance, and operational reporting.
Built for real-world operations
The capabilities facilities rely on to keep communication safe, monitored, and managed at scale.
Because every
message matters
Parlai keeps families connected and improves outcomes for incarcerated individuals, correctional staff, and facilities alike.
Improved Mental Health
Regular contact reduces isolation, stress, and anxiety.
Reduced Suicide Risk
Communication acts as a critical protective factor.
Stronger Families
Maintained bonds are the #1 predictor of reduced recidivism.
Better Reintegration
Improved post-release outcomes and social stability.
Ready to evaluate
Parlai for your facility?
Whether you're at the research stage or ready to procure we have a next step for you.