Because every
message matters
Parlai provides incarcerated individuals with secure, in-cell communication video calls, messaging, and voice replacing shared public phones with private, accessible technology that strengthens families and improves lives.
"Maintaining family relationships is one of the most powerful factors in long-term rehabilitation."
Keeping Families Connected
Maintaining family relationships during incarceration is one of the most powerful factors in long-term rehabilitation. Yet for too long, communication has been limited to shared phones, restricted visiting hours, and costly systems that place unnecessary strain on families.
Parlai changes that. Through secure, in-cell tablets, individuals can connect with their loved ones consistently and privately, reducing the emotional toll of separation and building the support networks that are critical to successful reintegration.
Outcomes & Impact
Our platform delivers measurable, positive outcomes across the entire correctional ecosystem from individuals and families to staff and facility leadership.
Five measurable ways Parlai improves outcomes
For individuals, families, staff, and facilities
Improved Mental Health & Wellbeing
- →Increased frequency of contact reduces isolation
- →Stronger emotional support systems
- →Lower stress, anxiety, and depressive symptoms
Reduction in Self-Harm and Suicide Risk
- →Regular communication acts as a protective factor
- →Access to support during moments of distress
- →Greater sense of purpose and connection
Behavioural Improvements Within Facilities
- →Incentivises positive behaviour through communication privileges
- →Reduces conflict over shared phone access
- →Promotes calmer, more stable environments
Enhanced Reintegration Outcomes
- →Maintains family bonds, a key predictor of reduced recidivism
- →Supports ongoing parenting relationships
- →Improves post-release social stability
Operational Benefits for Facilities
- →Reduces congestion around shared communication points
- →Improves monitoring and security via controlled digital systems
- →Enhances overall facility safety and efficiency
Who We Serve
We are dedicated to delivering better outcomes across all stakeholders in the correctional ecosystem.
Justice-Involved Individuals
Dignity, connection, and meaningful rehabilitation support throughout incarceration.
Families & Friends
Consistent, private, and meaningful communication with their loved ones.
Correctional Staff
Safer, calmer, and more manageable environments supported by technology.
Facilities & Leadership
Improved operational efficiency, security outcomes, and reporting capability.
Ethical & Social Responsibility
Parlai is built on a foundation of social responsibility. We believe that access to communication is a fundamental human need and that technology should be used to uplift, not simply to profit.
As we work to provide impactful communications and advanced technology to increase the safety of correctional facilities and the success of returning citizens, we continuously evaluate our adherence to social responsibility, diversity, and integrity.
See It in Action
Ready to see how Parlai can improve outcomes at your facility? Request a personalised demo today.