When every
message matters
Every call, message and video visit keeps a person connected to the people who matter most. Parlai powers every one of them.
Family contact is one of the strongest predictors of reduced reoffending. Parlai makes that contact private, secure and accessible to support rehabilitation.
Keeping Families Connected
For too long, communication has depended on shared phones, fixed visiting hours and costly systems that strain families.
Parlai changes that. Through secure devices, individuals can reach loved ones consistently and privately, staying connected to the people who support life after release.
Outcomes & Impact
When connection becomes part of daily life, the benefits reach the whole correctional ecosystem. Research on family contact points to benefits at every level, from the individual to the community they return to.
Five ways connection supports better outcomes
For individuals, families, staff, and facilities
Support for Mental Health and Wellbeing
- →Positive contact with family can lift mood and emotional wellbeing
- →Regular contact helps reduce isolation
- →Stronger emotional support networks
Support for Safety
- →Family ties are linked to a lower risk of self-harm and suicide
- →Access to support during moments of distress
- →A stronger sense of connection to family
Calmer Facilities
- →Communication privileges can encourage positive behaviour
- →Less conflict over shared phone access
- →Contributes to calmer, more settled environments
Stronger Reintegration
- →Maintains family bonds, one of the strongest predictors of reduced reoffending
- →Supports ongoing parenting relationships
- →Strengthens the relationships that support life after release
Operational Benefits for Facilities
- →Reduces congestion around shared communication points
- →Strengthens monitoring and security through controlled digital systems
- →Supports facility safety
Who We Serve
We are dedicated to delivering better outcomes across all stakeholders in the correctional ecosystem.
For individuals
Regular contact helps reduce isolation, and positive contact with family can lift mood and emotional wellbeing.
For families
Lower-cost contact from wherever they are, supporting ongoing parenting relationships.
For frontline staff
Less conflict over shared phone access, and less admin so there is more time for the people in their care.
For facilities
Less congestion at shared communication points, stronger monitoring through controlled digital systems, and safer facilities.
For the community
Maintains family bonds, one of the strongest predictors of reduced reoffending, and supports the relationships that matter most after release.
Ethical & Social Responsibility
Parlai is built on a foundation of social responsibility. We believe that access to communication is a fundamental need and that technology should lift people up and strengthen the communities that welcome them home.
As we deliver advanced communications technology that makes correctional facilities safer and helps people returning to the community succeed, we continuously evaluate our performance against our commitment to social responsibility, diversity and integrity.
See It in Action
Book a complimentary appointment to see what connection can do for your facility.