DevOps Engineer

This is an exciting opportunity to join a technology leader working on some of the most exciting and innovative projects in Australia.

The DevOps Engineer will join a small but high-performing engineering team delivering market-leading voice and video solutions to government and Enterprise customers as a part of their Digital transformation journeys.

Your job is to provide leadership in the operational design, development and support of the Parlai communications platform and products.

Working within the product engineering team you will provide end-to-end technical oversight and leadership in innovating and evolving the platform and product capabilities.

You will be well-versed in using and managing AWS services that can be leveraged and used to design and develop a work-leading communications platform.

You will be experienced across all phases of the software development lifecycle and will be acquainted with DevOps/Continuous Integration and production deployment processes. 

In addition, the role will play an instrumental role in supporting customer solution  to ensure the security, quality and operational integrity of the solutions

You will be someone who has:

• Excellent client-facing communications skills (written and verbal)
• Strong team player and work ethic.
• At least 6+ years' experience working in a software development team
• Serve as an AWS based platform & DevOps technical lead to implement projects
• CI/CD Build & Configuration and Deployment of Software.
• Implement and enhance platform infrastructure implementations including EC2, ECS, API-GW, Lambda, DynamoDB, VPC, VPN, security groups, IAM roles,VPC, Docker, Jenkins, CloudFormation, CloudFront, DataDog,  Logging etc.
• Leading and contributing to AWS configuration & maintenance, and usage of deployment and task automation (OS, database services, virtual networks, or other platform services)
• Measure system performance and scalability
• Provide troubleshooting and technical support activities on platforms and services including evenings and weekends where required
• Define, escalate, and resolve all technical issues in an organized, efficient and professional and expedited fashion
• Update Ticket Mgmt. System for relevant tasks
• Maintain and enhance Knowledge Base for supported platforms and services
• Proactively monitor and address platform health, stability and capacity.
• Proactively monitor and address platform health, stability and capacity.
• At least 6+ years' experience working in a software development team developing and leading the development of small to large-scale projects.
• Scripting and automation experience
• Experience with SDLC tools (e.g. Bamboo, Jenkins, JIRA, GIT, Confluence)
• Highly self-motivated and demonstrating excellent problem-solving abilities
• Strong teamwork and willingness to respond to queries and provide deliverables within prompt timeframes to support customer, team and project objectives.
• Flexibility to deal with changing priorities and multi-tasking capability

Qualifications:

• Degree in Computer Science or equivalent industry experience
• Certification in AWS preferable

Personal Attributes 

• Customer Focus
• Teamwork & collaboration
• Personal Integrity
• 'Can-Do’ approach