About Us
An agile Australian communications service provider with 25+ years of experience delivering secure, reliable communications for government and enterprise.
Purpose-Built for Corrections
Parlai was designed from the ground up for correctional facilities, not adapted from a generic enterprise communications platform. Drawing on 25+ years of telco-grade infrastructure experience delivering for government and enterprise, Parlai brings that depth of expertise to a sector that has historically been overlooked for technology investment.
AI-Native by Design
Parlai's platform was built with AI capabilities from inception, not retrofitted onto existing infrastructure. This lets facilities move from reactive to proactive monitoring and gives Parlai the speed to configure and deploy new capabilities in days, not months.
Trust, Security & Peace of Mind
Parlai is hosted in IRAP-protected AWS environments in Australia, ensuring government-grade data sovereignty and security, so facility staff can focus on running and managing their facility with confidence in the platform underneath them.
Stephen Biesty, Founder
Parlai was founded in 2023 by Stephen Biesty, following 25 years delivering communications infrastructure for Optus, Telstra, the Department of Defence, the Commonwealth Bank and Transport for NSW.
That experience led to a straightforward observation: correctional communications infrastructure in Australia is ageing, with much of it 15 to 20 years old, and the sector has received comparatively little dedicated technology investment relative to other government services.
Parlai was built to close that gap — a communications platform designed specifically for corrections, rather than adapted from a generic enterprise product.
Get in Touch
Ready to learn more about how Parlai can support your facility? We'd love to hear from you.